Anti-Spam Policy

At iXfactor, we are aware of our responsibilities as a good Internet citizen and are dedicated to protecting the privacy rights of other Internet citizens. We vigorously oppose the sending of unsolicited e-mail (Spam) and have made every effort within our power to discourage and prohibit the sending of Spam.

iXfactor does not allow anyone to use our products or services for the purpose of sending Spam. We have and will continue to refuse business from known Spammers. If a current iXfactor customer uses our products or services for the purposes of spamming anyone, their product license and/or service contract will be voided.

We are highly sensitive to the privacy of each of the subscribers on the lists that we host and will not make their name, address, or any other information that they have provided us available to anyone without the subscriber's expressed permission. We require that each message sent out includes an easy way for the subscriber to remove themselves from the list and in cases where the subscriber cannot remove themselves from the list for whatever reason, our support staff will help them remove themselves from the list.

Definition of Spam
Spam is any unsolicited email. Any promotion, information or solicitation that is sent to a person via e-mail without their prior consent is Spam.

Examples of Spam
Any e-mail message that is sent to a recipient who had previously signed up to receive newsletters, product information or any other type of bulk email but later Opted-out by indicating to the sender that they did not want to receive additional email, then that email is Spam.

  • Any e-mail message that is sent to recipients that have had no prior association with the organization or did not agree to be e-mailed by the organization is Spam.
  • Any e-mail message that is sent to a recipient without a way for a person to Opt-out or request that future mailings not be sent to them, is Spam.
  • Any email message that does not have a valid email address in the reply-to line is Spam.
  • Any email that says you can earn $1000s each week from home is Spam.
  • Any email message that promotes an adult web site is Spam, unless the recipient has specifically requested information from that web site.
  • Any message that contains "ADV:", "ADV ADLT:", or "ADV ADULT" in the subject is Spam.

What is not Spam?
An e-mail message is NOT Spam if the recipient in anyway requested email to be sent to them from the sender or the sender's organization.

Anytime an organization sends a bulk email message to one of its customers it is NOT Spam provided that the organization offers a way for the customer to Opt-out of future mailings and that the customer did not previously Opt-out.

An e-mail message is NOT Spam when sent to recipients who agreed to receive information or promotions from a partner organization (as long as there is a clear Opt-out option).

If you have any questions about our Spam Policy, or if you want to report a Spamming action by one of our customers, please contact us at:

iXfactor
10539 165th Street West
Lakeville, MN 55044
952.693.2201 phone
952.693.2241 fax
abuse@ixfactor.com